FAQs
Please read through the FAQ section. If you still require clarification on any question or have a general inquiry please contact us, we will be happy to assist you.
What do you do?
We remove junk and unwanted materials/items from residential and commercial properties. Our rates include all labor, loading of the materials from
curbside, garage or driveway, clean up and all disposal / recycling fees. We provide all customers with an up-front
pricing before any work begins. here you can see some
pictures
of actual junk removal and hauling jobs we have done in San Diego.
What type of things do you remove?
We will remove almost anything provided it can be lifted
into our truck and is not hazardous. Examples include:
Furniture - Couch, sofa-bed, mattress, armchair, cupboard, filing cabinets
Appliances - fridge, freezer, washer dryer, computer, stereo, printer, TV, fax machine
Garage - boxes, books, kitchenware, tools, clothes, fireplace, lawn mower
Garden refuse - branches, grass, leaves
We can not remove Hazardous Materials, including paint, chemicals, solvents, motor oils, asbestos, propane tanks, creosote (railway ties), biological or medical related waste.
Please call our office if you have questions or require further clarification. If you have materials that we cannot accept we will do our very best to assist you with finding an alternative/environmentally sound solution.
Furniture - Couch, sofa-bed, mattress, armchair, cupboard, filing cabinets
Appliances - fridge, freezer, washer dryer, computer, stereo, printer, TV, fax machine
Garage - boxes, books, kitchenware, tools, clothes, fireplace, lawn mower
Garden refuse - branches, grass, leaves
We can not remove Hazardous Materials, including paint, chemicals, solvents, motor oils, asbestos, propane tanks, creosote (railway ties), biological or medical related waste.
Please call our office if you have questions or require further clarification. If you have materials that we cannot accept we will do our very best to assist you with finding an alternative/environmentally sound solution.
Why can't you take hazardous materials?
We are not licensed or insured to carry hazardous materials. Call your local recycling or waste management hotline for further assistance.
San Diego phone number is
858-694-7000
or view the
website
What is Curbside?
Areas considered curbside are the
garage, driveway, front yard or any area that our truck can park
within 10 feet of the material being picked up.
Do you provide moving services?
No. Our trucks are not properly
equipped and we are not insured to move.
Does Fred's Junk Removal reuse and recycle?
Yes. We find new homes for any reusable furniture, electronics, clothing and home wares. We also recycle paper, metals,
mattresses, appliances and various other materials, keeping as much as
70% of your junk out of landfills.
What is a truck load?
We used to use pick-up trucks and
charged $99 for a truck load, now we use a 12 foot stake side truck
that can handle 2-3 times the amount of material that even the largest
pick-ups can handle.
Here is
an example from an actual job we did.
How do you charge?
We charge by the item or by the
load. Some folks have just a mattress or sofa that needs to be hauled
away, others have an entire garage full of unwanted items. Our
price
list shows how we charge as low as $15 for an appliance or up to $200
for a 12 foot stake side truck load.
Can you give me an exact price over the phone?
Yes, for most items we have set
prices and can give an exact cost quote over the phone. Sometimes
folks call and they are unsure of how much material must be removed,
in this case we quote a "ballpark" cost and then give a firm quote
when arriving for the pick-up, there is no commitment, if you don't
like the price we will thank you for considering our service and go on
our way.
How much notice do you require?
In most instances we can be out to your location within a
1-48 hour time frame. If you are looking to get your junk removed on a specific day and time please call our office in advance to schedule ahead.
Why are appointments booked in three-hour windows?
To allow for unforeseen circumstances, such as traffic or jobs that were larger than expected, appointments are booked in three-hour slots. The truck
driver will call 15 to 30 minutes before arrival to let you know exactly when they are on their way.
Do I have to be at the property to have the job done?
Not always. Provided we can access
your materials and have a solid understanding as to what needs to be
removed, we can make arraignments to pick up your items without your
presence. More than half of our single item pick ups are done this way
and our customers find it very convenient.
What Areas do you provide service?
Our usual service area is from the
56 freeway south and from La Mesa to the coast. You can see our
service area map
here.
If you are outside this area please feel free to call (619) 245-9957 because we usually schedule a day that we go outside our normal service areas.
As far as my flooring and walls are concerned - do I need to worry?
We often do not move large items
from inside homes because we do not want to damage your property, some
items can be moved from indoors without risk of property damage.
Please discuss this when calling for information.
What do you do with the junk?
Over 70% of the material removed from homes and businesses is
reused or recycled. The remaining material is disposed of at a landfill or transfer station for further processing.
